Support

Journal 4U FAQs

Frequently Asked Questions

What is Journal 4U?

Journal 4U app is a journaling app that allows you to create journal and synchronize it across multiple iPhone®, iPad®, Apple Vision Pro™ and Apple Watch®.

I have more than 2 iPhone and iPad, are my journals synchronized across all my devices?

Yes, all your journals are automatically synchronized with your iCloud® account. You just need to have sufficient iCloud storage and a good internet connection to sync across all your iPhone, iPad, Apple Vision Pro, and Apple Watch.

How are my journals synchronized automatically?

Journal 4U app uses Apple® and/or Apple Inc.'s latest technology, Core Data with CloudKit®, to store your journals in your iCloud account. Hence, you don’t need to do anything else besides ensuring you have sufficient iCloud storage and a good internet connection.

I don’t have access to the internet now, can I still save my journals?

Yes, you can still save your journals, and they will be stored on your device. To synchronize across all your devices, please ensure you have sufficient iCloud storage and a good internet connection.

Can I use Journal 4U on all Apple platforms?

Journal 4U app is officially available in the App Store® for iPhone, iPad, Apple Vision Pro, and Apple Watch.

What is automatic word tagging?

Automatic word tagging helps recognize important words in your journal entry and maps them to emoji icons. This also allows the app to automatically save your emotion based on the words you use.

Who can use the word tagging feature?

Word tagging is only available for subscribers. If you're not a subscriber, you can upgrade to unlock this feature!

Can I change the emoji assigned to a word?

Yes! You can edit the emoji selected for tagged words. Just tap on the emoji and choose a different one that best represents your emotion.

What languages does word tagging support?

Currently, word tagging only works when your device language is set to English. If your device is using another language, the feature may not work correctly.

Why isn’t my emotion being tagged automatically?

Automatic word tagging only works if you write the exact emotion recognized by the system; for example, use 'happy' instead of 'joyful,' 'angry' instead of 'frustrated,' or 'sad' instead of 'down' to ensure proper tagging.

Will other languages be supported in the future?

At this time, there are no plans to support additional languages. However, if you would like to request support for a specific language, feel free to contact us via email!

Can I retrieve past or future weather information?

We would love to do that as well. Once we have enough subscribers to cover the cost of retrieving past and future weather information, we will develop it for you. At the moment, we can only retrieve real-time weather information based on your current latitude or longitude details.

I am having problems with my subscription and would like to request a refund.

We are sorry to hear that. Please contact us to see how we can help, or you may proceed to submit your refund request.